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Overview of Services

Our mission

Jersey Women’s Refuge: Empowers women and children affected by domestic abuse and seek to eliminate domestic violence through education and awareness.

Jersey Women’s Refuge recognise that

Women and children have a right to live their lives free from all forms of violence and abuse, and society has a duty to recognise and defend this right. Domestic violence is a violation of women and children’s human rights. It’s the result of an abuse of power and control, and is rooted in the historical status of women in the family and in society.

Our services

Provision, Protection, Prevention & Partnership Working


  • By providing holistic services needed to help abused women and children and ‘walk in’ temporary safe accommodation for women and children fleeing domestic abuse.
  • Accommodation includes 7 individual bedrooms rooms as well as communal areas such as kitchen, laundry, one large lounge, inside and outdoor children’s play area
  • Provision of emotional and practical support
  • Access to specific programmes such as ‘Journey To Freedom’ or ‘Stepping Stones’
  • Help and guidance for women accessing services such as housing, income support, health services, criminal justice system
  • Provision of one to one support for Children and Young People (CYP) with a CYP worker.
  • On-going support via telephone helpline, e-mail and outreach service
  • 24 hour helpline, outreach services, free counselling/therapy service, group work


  • Advocacy support and safety planning with all clients including high risk
  • Liaising with other agencies to implement safety plans
  • Age appropriate safety planning with children and young people
  • Attending appointments and advocating on behalf of clients
  • Help and guidance for women accessing services i.e. housing, income support, health services, criminal justice system


  • Delivering domestic violence and child protection training to professionals
  • Through raising public awareness and developing education programs for young people. This includes;
  • One day workshop on domestic abuse and the effects on children, delivered in partnership with Children Safeguarding Partnership Board
  • Workshops on Dynamics and Consequences of Domestic Abuse
  • Workshops on ‘Healthy & Unhealthy Relationships’ with secondary school aged children
  • Promoting the Expect Respect toolkit for schools
  • Public awareness campaign on domestic abuse and the effects on children

Partnership working

  • Working with key partners to develop integrated policies to address all forms of violence against women including contributions to:
  • Member of Multi agency risk assessment conferences (MARACs) steering group
  • Attendance and contribution to MARAC, MASH and other Multi agency adult and child safeguarding
  • Member of the Safeguarding Domestic Abuse Sub-group creating DV island strategies which then feed into public health strategies; education strategies; environmental policy.

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Domestic Violence is any form of physical, emotional, sexual or financial abuse which is used to gain power and control over the other person in an intimate relationship.

Women often say emotional abuse is worse than physical abuse as it leaves no visible scars, is difficult to prove and can be very damaging.

Children living with domestic violence can also suffer in a variety of ways; either by witnessing violence itself, by being used as emotional pawns or indirectly by the stress suffered by their mother.


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