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Outreach Services

Our outreach support workers are here to provide support to you in the community. You do not have to make direct contact with the Refuge or move in to the safe house to receive our support; our outreach team are here to have a chat or can meet you and talk about what you’re going through and your options, anywhere that suits you. Whether that is your local park or somewhere more private, we will come to you and offer both emotional and practical support that meets your needs.

Sometimes women feel confused about their situation and are not sure whether they should call or not. Please pick up the phone and call. If you are not sure about whether or not you are being abused it will help to talk it over with someone who has experience in helping women who have been affected by domestic abuse. No concern is too trivial.

Outreach can:

  • Support you whether you are staying in or out of the Refuge
  • Provide information, advice and emotional support
  • Accompany you to other agencies, such as Income Support, Legal Aid or Housing
  • Offer practical help with documentation
  • Offer guided support groups

The Outreach service is completely confidential.

Email us at or call us on 505061. If we are out in the community, please leave us a message with your telephone number and a time that will be safe to call you back with and we will always return your call.

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Domestic Violence is any form of physical, emotional, sexual or financial abuse which is used to gain power and control over the other person in an intimate relationship.

Women often say emotional abuse is worse than physical abuse as it leaves no visible scars, is difficult to prove and can be very damaging.

Children living with domestic violence can also suffer in a variety of ways; either by witnessing violence itself, by being used as emotional pawns or indirectly by the stress suffered by their mother.


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